|
Q.
|
|
How do I locate an authorized Fire & Ice retailer?
|
|
A.
|
|
To locate an authorized Fire & Ice retailer, please visit our "Where to Buy" section on this website. Complete the search fields and we will e-mail you the name of the closest retailer in your area.
|
|
|
|
Q.
|
|
How can I order a Fire & Ice dress I saw in a magazine?
|
|
A.
|
|
First, you should locate an authorized Fire & Ice retailer by visiting our "Where to Buy" section on this website. Complete the search fields and we will e-mail you the name of the closest retailer in your area. Next, contact the retailer to find out the availability of the dress, the price, and how you can make an appointment to try the dress on.
|
|
|
|
Q.
|
|
How do I find out the price of a gown I am interested in?
|
|
A.
|
|
You may have noticed a "suggested retail price" listed on a product detail page. These prices are only suggested and may vary from retailer to retailer. Once you locate a retailer in your area using our "Where to Buy" feature, contact the retailer directly to find out the price.
|
|
|
|
Q.
|
|
What sizes do Fire & Ice dresses come in?
|
|
A.
|
|
Every Fire & Ice gown is available in sizes 0 - 30. Please use the size chart on each product detail page to find out what size would be best for you.
|
|
|
|
Q.
|
|
How do I know what dress size to order?
|
|
A.
|
|
Formalwear sizes often run much smaller than the sizes you are used to seeing in regular department stores. We reccommend that you use the size chart on each product detail page to help you determine what size you may need. Follow the directions on how to properly measure for your size, and keep in mind that you should purchase a bigger dress that can be taken in, rather than a smaller one to be let out, as there is little extra fabric at the seams to let out.
|
|
|
|
Q.
|
|
Do the dresses come in other colors than the one pictured?
|
|
A.
|
|
Many of the styles in our collection have been photographed in all colors. When you click into the style detail page on a certain style, click on "View Detail." If we have a photograph of the other colors they will be in this section. We reccommend, however, for the best visualization of a color, please visit a store in your area that will have color swatches and our dresses in stock. Colors on our website may vary from monitor to monitor or vary from the actual item.
|
|
|
|
Q.
|
|
Can I use the pictures from www.fireandiceprom.com on my website or for my personal use?
|
|
A.
|
|
All images on our website are the property of Fire & Ice. You MUST receive permisson from Fire & Ice if you would like to use any of our images. Please e-mail help@fireandiceprom.com for picture requests.
|
|
|
|
Q.
|
|
Do you have a catalog of Fire & Ice dresses?
|
|
A.
|
|
At this time we do not have a catalog featuring our dresses. However, every dress in our line is featured on our website.
|
|
|
